Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving a reason. The withdrawal period shall be fourteen days from the date on which you or a third party indicated by you, other than the carrier, took possession of the final goods. However, the period shall not begin prior to the purchase agreement becoming binding by your acceptance of the purchased object.
To exercise your right, you must inform us of your decision to withdraw from this contract
HABA Online Shop
Werner-von-Siemens Str. 23
96476 Bad Rodach
Telephone: +49 9564 929 6666* (Monday to Friday: 8am – 8pm)
*Regular fixed line tariff from your telephone service provider, cell phone charges may vary
Fax: +49 9564 929 662300
by means of a clear declaration (e.g. by a letter sent by mail, fax or email). You can do so via the provided model withdrawal form (available at www.haba.de/withdrawal-germany), however, this is not compulsory.
the exercise of the right prior to the expiration of the withdrawal period.
Effects of withdrawal:
If you withdraw from this contract, we will reimburse the payments we received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you had chosen a different delivery method than the cheapest standard delivery method we offer), and we shall repay such immediately and at the latest within fourteen days from the date on which we received your notification of withdrawal from the contract. We shall refund such using the same payment method that you used in the original transaction, unless you expressly agree otherwise; in which case you will be charged the fees pertaining to this refund. We may withhold the refund until we have received the returned goods, or until you have provide proof that you have returned the goods, whichever is earlier.
You should immediately return or hand over the goods, and in any event no later than fourteen days from the date on which you informed us of your withdrawal from this contract. The deadline is deemed to be met if you send the goods prior to the 14-day deadline expiring.
We will bear the cost of returning the goods.
You only have to pay for the diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods.